·

Sales

& Customer Engagement:

·

Engage

with customers to understand their needs and provide personalized

recommendations.

·

Achieve

individual and store sales targets through effective upselling and

cross-selling.

·

Build

and maintain strong relationships with clients to foster loyalty.

·

Handle

high-value transactions with professionalism.

·

Product

& Market Knowledge:

·

Demonstrate

in-depth knowledge of jewelry products, including materials, gemstones, and

design styles.

·

Stay

informed about industry trends, market dynamics, and competitor

activities.

·

Educate

customers on the unique advantages and details of jewelry pieces.

·

Store

Operations & Merchandising:

·

Ensure

the store environment is clean, organized, and features attractive jewelry

displays.

·

Assist

with inventory management, stock checks, and maintaining accurate

records.

·

Uphold





brand merchandise standards and ensure security of high-value items.

·

Customer

Service & Issue Resolution:

·

Provide

exceptional customer service throughout the sales process.

·

Handle

customer complaints, returns, and exchange requests efficiently and

professionally.

·

Gather

customer feedback to contribute to business improvement.

·

Team

Leadership & Training:

·

Train

and mentor junior sales assistants.

·

Lead

by example in achieving sales goals and providing excellent service.

·

Reporting

& Analysis:

·

Prepare

regular sales performance reports for senior management.

·

Analyze

sales data to identify trends and opportunities for growth.

📌 Retail Sales Executive (Ahmedabad)
🏢 MANUBHAI ZAVERI ORNAMENTS PRIVATE
📍 Ahmedabad