• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Inform customers about the company's products/services and offers.
• Identify customers’ needs and wants, clarifying information whenever possible.
• Ability to be on the phone for a long time and be familiar with using dialer systems.
📌 Customer Support Executive (Faridabad)
🏢 Ecompass
📍 Faridabad
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