Reception Management

- Open and close dental office according to office protocol
- Check the daily schedule for accuracy and provide a schedule to the dental team as appropriate
- Answer and respond to telephone calls with professionalism
- Review supplies for reception and provide orders to the business manager
- Maintain petty cash

Patient Management

- Maintained a professional reception area/office (organized patient education materials and magazines, straightened up the facility, oversaw cleaning service schedule and duties, etc.)
- Greet and welcome patients and visitors to the practice ,Check-in patients according to office protocol, verifying and updating health information Provide.
- Manage recall and inactive patient system Confirm upcoming appointments
- Schedule patients for efficient use of doctor and staff time Check the patient backup list to try to fill in cancellation and no-show appointment times
- Collect payment from patients at the time of treatment and take sign-on receipt from the doctor
- Schedule follow-up appointments as directed
- Take Review-specific patients on 2nd or 3rd appointments.
- printing lab-slips LAB work software management

Records Management

- Gather and accurately record dental, and patient information such as name mobile number address etc. medical and insurance information from patients




- Securely store and handle records in compliance with legal requirements
- Manage and update patient information via electronic health record system
- Arrange patient information (charts, x-rays, etc.) for the next day's appointments
- Track cases and referrals to and from other doctors
- Submit treatment plans for predetermination of advantages
- Prepare consent forms for major treatment and take the signatures of patients

Billing

- Prepare and send billing statements promptly and accurately
- Prepare and send overdue account letters as directed by the dentist
- Contact patients with accounts overdue
- Post cash, online payment, and checks received each day

Communications

- Sort, organize, and distribute mail
- Coordinate and send the following
- New patient and referral thank you notes!
- Other correspondence as directed by the dentist
- Work with external vendors to coordinate automatic patient appointments and recall remain

Inventory Management

- Monitor inventory and order dental office supplies as needed
- Monitor and make sure all office equipment (copy machine, fax, phones, computer system etc.) is functioning and properly maintained;
- follow up on staff complaints and submit appropriate repair requests

Office Participation

- Be an active participant in team meetings
- Perform other tasks as assigned by the dentist

📌 Receptionist Cum Telecaller (Surat)
🏢 Infinite Smiles Dental Clinic
📍 Surat