We are seeking a detail-oriented Operations Executive to support our multi-channel retail business spanning B2B, retail, and e-commerce operations. This role is ideal for freshers or professionals with early experience who are eager to learn various aspects of business operations while managing essential day-to-day tasks across different sales channels.
**Key Responsibilities:**
Order Processing and Tracking:
* Monitor and track orders across all channels (B2B, retail stores, and e-commerce platforms)
* Maintain accurate order status records and coordinate with logistics partners for timely deliveries
* Support the order fulfillment process from receipt to dispatch across different channels
Data Management and Reporting:
* Create and update operational spreadsheets for daily tracking and business reporting
* Maintain sales and inventory data across multiple channels
* Assist in preparing periodic reports for different business verticals
Channel Support:
* Update product information, prices, and inventory across various sales channels
* Support B2B client requirements including order processing and documentation
* Assist in maintaining retail and online channel compliance
Operational Coordination:
* Coordinate with warehouse teams to ensure smooth order processing
* Liaise with different departments (sales, warehouse, accounts) for day-to-day operations
* Support in resolving operational queries from various stakeholders
**Required Qualifications:**
* Bachelor's degree or equivalent experience
* 0-2 years of experience in business operations or related field
* Solid proficiency in MS Excel/Google Sheets
* Excellent attention to detail and organizational skills
* Strong communication skills in both written and verbal English
**Growth Opportunities:**
* Develop comprehensive understanding of multi-channel retail operations
* Learn various aspects of B2B and retail business management
* Opportunity to specialize in specific areas like channel management, B2B operations, or supply chain