- Recruitment & Onboarding
- Post job openings, screen resumes, schedule interviews, and conduct reference checks.
- Facilitate onboarding by introducing new hires to hotel policies, culture, and service standards.
- Training & Development
- Organize training sessions, safety, and hospitality standards.
- Identify skill gaps and implement development programs to enhance staff performance.
- Employee Relations
- Promote employee engagement and satisfaction through recognition programs and feedback systems.
- Compliance & Policy Management
- Ensure adherence to labor laws, health and safety regulations, and hotel policies.
- Maintain accurate employee records and handle disciplinary procedures when necessary.
- Performance Management
- Support managers in conducting appraisals and setting performance goals.
- Monitor productivity and recommend improvements to align with hotel objectives.
Qualifications
Skills & Qualifications
- Essential Skills
- Solid communication and interpersonal skills.
- Knowledge of labor laws and HR best practices.
- Organizational ability to manage multiple HR functions simultaneously.
- Preferred Qualifications
- Degree in Human Resources, Hospitality Management, or Business Administration.
- Prior experience in hospitality or service-oriented industries.