Job Description

Company: VNC

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Location: New Delhi

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Reporting To: Founder-Chairman

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Experience: 5–10 years

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Compensation: ₹40,000–₹50,000 per month, depending on experience and suitability

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Key Responsibilities

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1. Founder’s Priorities & Execution

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- Serve as the central point of coordination for the Founder-Chairman’s priorities.
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- Convert discussions, decisions and commitments into clear actions and ownership.
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- Track significant initiatives across VNC and other ventures/projects.
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- Proactively identify what requires attention, what is pending and where intervention is needed.
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- Follow through with stakeholders until matters are genuinely closed.
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2. Patient & Clinical Coordination

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- Understand the Founder-Chairman’s clinical recommendations and ensure the appropriate patient journey is coordinated through the relevant VNC teams.
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- Coordinate recommended counselling, therapy, psychological assessments, diagnostics and follow-up consultations.
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- Ensure patients and attendants receive clear and accurate information through the authorised clinical team.
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- Monitor pending recommendations, appointments, assessments and reports and ensure timely follow-up.
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- Coordinate with clinic, counselling, psychology, diagnostics and pharmacy teams to ensure continuity of care.
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- Track important patient-related actions and escalate matters requiring the Founder-Chairman’s attention.
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- Ensure all patient communication remains accurate, professional and strictly confidential.
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3. Patient Engagement & Follow-through

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- Ensure recommended counselling, therapy and follow-up interventions are appropriately communicated and acted upon.
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- Monitor pending patient actions and coordinate with relevant teams for closure.
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- Track important patient journeys where follow-up is required.
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- Ensure there is no breakdown between consultation, recommendation, scheduling and completion.
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- Coordinate with teams regarding approved wellness programmes and other services recommended by the clinical team.
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4. Communication & Stakeholder Management

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- Act as a trusted interface between the Founder-Chairman and senior people across VNC, professional bodies, media, business partners and other important stakeholders.
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- Screen and prioritise calls, WhatsApp, email and other communications.
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- Identify matters requiring the Founder-Chairman’s personal attention.
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- Handle routine communication independently within authorised boundaries.
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- Maintain a clear system for pending communications and follow-ups.
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- Build strong working relationships across the Founder-Chairman’s professional ecosystem.
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5. Meeting Management & Follow-through

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- Coordinate internal and external meetings.
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- Prepare concise agendas, briefs and relevant background information.
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- Ensure the Founder-Chairman is adequately briefed before important meetings.
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- Capture key decisions, action points and responsibilities.
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- Follow up with stakeholders and ensure agreed actions are completed.
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- Provide concise updates on pending matters and unresolved issues.
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6. Pharmacy & Healthcare Coordination

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- Coordinate with the clinic pharmacy regarding prescribed medicines, availability and patient requirements.
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- Ensure appropriate follow-up for refills and pending requirements where permitted.
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- Coordinate communication regarding approved healthcare and wellness products.
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- Monitor important pharmacy/product-related follow-ups and ensure closure.
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- Maintain strict confidentiality.
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- The role will not independently provide medical advice or make clinical recommendations.
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7. Professional Engagements

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- Coordinate media interviews, webinars, conferences, awards and speaking engagements.
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- Liaise with event organisers, media representatives and professional organisations.
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- Manage invitations, schedules, briefing material and logistics.
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- Maintain a calendar of professional engagements and deadlines.
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- Ensure pre-event and post-event follow-ups are completed.
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8. Travel & Itinerary Management

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- Take ownership of domestic and international travel arrangements when required.
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- Coordinate flights, hotels, local transportation and conference logistics.
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- Prepare detailed itineraries integrating travel with professional commitments.
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- Handle last-minute changes and unexpected situations efficiently.
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9. Business & Venture Coordination

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- Follow up with senior stakeholders across VNC and the Founder-Chairman’s other ventures/projects.
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- Track pending decisions, approvals and action items.
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- Coordinate between the Founder-Chairman and internal/external teams.
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- Ensure agreed actions are followed through to completion.
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- Escalate significant delays, bottlenecks or issues requiring intervention.
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10. Daily & Weekly Action Tracking

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- Maintain a comprehensive daily and weekly action tracker.
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- Track commitments arising from meetings, calls, messages and discussions.
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- Proactively follow up with responsible stakeholders.
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- Provide concise updates on priorities, pending actions and upcoming commitments.
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- Ensure no important commitment gets lost.
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- Professionalism, judgement and confidentiality
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Candidate Profile

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- 5–10 years of relevant experience in Executive Partner, Founder’s Office, Senior EA, Personal Assistant, Chief of Staff support or business coordination roles.
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- Experience supporting a Founder, Chairman, CEO, senior doctor or other senior professional will be strongly preferred.
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- Excellent spoken and written English.
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- Strong communication and stakeholder-management skills.
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- Excellent organisational and follow-up abilities.
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- Strong digital proficiency across email, WhatsApp, calendars, MS Office/Google Workspace and task-management tools.
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- Comfortable handling sensitive professional, patient, business and personal information.
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- Able to work independently and manage changing priorities.
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- Willing to be flexible around the Founder-Chairman’s schedule.
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📌 Executive Assistant to Founder's Office (New Delhi)
🏢 Outgrow Consulting
📍 New Delhi