Job Type: Full-time, Part-time

Title: Quality Auditor Program ManagerExperience: 2+ yearsLocation: ChennaiRole Type: Contractual (3 months)About the Employer BrandThe organization is a leading global entertainment and streaming platform that brings together critically acclaimed original programming, movies, television series, live sports, and other immersive entertainment experiences.Supported by a diverse global team and an extensive digital ecosystem, the organization enables creators, marketers, and operational teams to deliver engaging, high-quality experiences to audiences worldwide.Role OverviewThis role is ideal for a quality-focused program manager who can execute quality assurance initiatives for digital publishing campaigns in a fast-paced environment.You will manage straightforward QA projects within established programs, conduct quality audits, track performance metrics, maintain process documentation, and coordinate with cross-functional teams. You will also identify quality issues, support root cause analysis, improve operational procedures, and communicate project updates to stakeholders and senior leadership.Job DescriptionManage straightforward quality assurance projects supporting existing programs and established lines of businessExecute quality audits and sampling processes in accordance with defined frameworks and quality standardsTrack and report key quality metrics, including Internal QA Score, External QA Score, and QC Sampling RateDefine and monitor appropriate measures of success for assigned quality projectsCollaborate with peers and cross-functional partners to ensure quality alignment and manage project dependenciesSupport quality assurance activities throughout the digital publishing lifecycle, from asset creation to campaign deployment and post-launch reviewReview digital assets, technical configurations, and campaign outputs for accuracy, compliance, and readinessSupport QA frameworks across different lines of business, including sampling strategies, feature verification, and regulatory compliance processesCreate, update, and maintain standard operating procedures, quality guidelines, audit documentation, and team resourcesIdentify project risks, quality concerns, and operational roadblocks and drive timely resolution through appropriate channelsEscalate unresolved risks and issues promptly to the relevant ownersApply project management best practices to improve efficiency, accuracy,



and timely deliveryIdentify and implement process improvements that strengthen quality performance and operational consistencyContribute to the standardization and adoption of quality procedures and best practicesDocument quality defects and recurring issues and contribute to root cause analysesSupport weekly and monthly business reporting, quality performance summaries, and project narrativesMaintain project trackers, quality reports, audit records, and status documentationCommunicate project progress, quality performance, risks, and dependencies clearly to peers, managers, and partnersPresent quality results and project updates to leadership up to the L7 levelSupport the onboarding and training of recent team membersParticipate actively in team knowledge-sharing and continuous-improvement activitiesJob RequirementsBachelor’s degree or equivalent practical experience2+ years of relevant experience in quality assurance, quality programs, digital operations, or a related fieldExperience executing quality assurance processes, audits, and sampling methodologiesUnderstanding of digital asset management systems and publishing workflowsExperience using project management and workflow tools such as Salesforce, Asana, or similar platformsStrong analytical and problem-solving skills with the ability to use data to support decisionsStrong attention to detail and commitment to maintaining quality standardsClear and concise written and verbal communication skillsAbility to collaborate effectively with peers, partners, and cross-functional stakeholdersExperience creating and maintaining SOPs, quality procedures, and process documentationAbility to manage multiple projects and priorities simultaneouslyAbility to make practical trade-offs based on timelines and available resourcesAbility to identify risks, escalate issues appropriately, and follow through on resolutionsComfortable presenting project and quality updates to senior stakeholdersPreferred TraitsBachelor’s or higher degree in program management, graphic design, visual design,



advertising, digital media, computer science, or a related disciplineExperience working in marketing, campaign management, digital publishing, or creative operationsExposure to the entertainment, media, or streaming industryFamiliarity with quality management methodologies such as Lean, Six Sigma, or similar frameworksExperience working with digital advertising platforms, including Google Ads or social media advertising platformsBackground in data analytics, quality reporting, and dashboard developmentExperience contributing to weekly or monthly business reviewsTrack record of delivering measurable process improvements at the team levelExperience documenting issues and participating in root cause analysisExperience training, onboarding, or mentoring new team membersAbility to operate effectively within defined procedures while adapting to changing prioritiesProactive approach to identifying quality risks and operational improvement opportunitiesWhy Should You Apply for This Job?Work with a leading global entertainment and streaming platformContribute to quality assurance for high-visibility digital publishing campaignsGain exposure to end-to-end campaign workflows, from asset creation to post-launch reviewCollaborate with quality, marketing, creative, production, and operational teamsBuild experience in quality reporting, root cause analysis, and business review processesPresent project updates and quality performance to senior leadershipContribute to process standardization, automation, and operational improvementsSupport the delivery of accurate, compliant, and high-quality customer experiencesAbout WinnerBrandsAt WinnerBrands, we are on a mission to create a community of the brightest marketing minds to deliver impactful, rewarding, and purposeful work by collaborating, contributing & co-learning with smart peers. Backed by Busybeebrands.Com, a pioneering brand-building firm that has helped some of the most disruptive new-age brands in the country craft their brand and marketing strategy, we find opportunities with progressives startups and brands in the domain of marketing with multiple engagement models for our talent partners, freelance / part-time or full-time. Request to visit our community page at https://www.Winnerbrands.In/talentcommunity/Registration implies consent to our privacy policiesThanks,WinnerBrands Team

📌 Quality Auditor (India)
🏢 WinnerBrands
📍 India