Job brief We are looking for a skilled sales operations executive to oversee therelationships of the company with its most key clients. You will beresponsible for obtaining and maintaining long term key customers bycomprehending their requirements. The ideal candidate will be be apt in building strong relationships withstrategic customers. You will be able to identify needs and requirementsto promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business toachieve long-term success.Responsibilities Develop trust relationships with a portfolio of major clients to ensurethey do not turn to competition Acquire a thorough understanding of key customer needs andrequirements Expand the relationships with existing customers by continuouslyproposing solutions that meet their objectives Ensure the correct products and services are delivered to customers ina timely manner Serve as the link of communication between key customers and internalteams Resolve any issues and problems faced by customers and deal withcomplaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal andexternal stakeholders using key account metrics