About the Role:
We are looking for an experienced Manager – Management Consulting (Commercial) to support the implementation of a consultancy assignment with Meghalaya Energy Corporation Limited (MeECL) and Meghalaya Power Distribution Corporation Limited (MePDCL).
The role involves driving commercial excellence initiatives across the distribution utility by improving billing efficiency, collection performance, customer analytics, commercial processes, and operational performance monitoring. The selected candidate will work closely with utility officials, project teams, and stakeholders to implement commercial reforms and enhance the financial and operational performance of the DISCOM.

Detailed expectations from the role:
The Manager shall be responsible for providing strategic and operational consulting support on
commercial functions of the Distribution Utility. Key responsibilities include:
Commercial Performance Monitoring
Support MeECL and MePDCL in day-to-day commercial operations.
Review and monitor commercial performance against key utility performance indicators
including:
AT&C; Loss
ACS-ARR Gap
Billing Efficiency
Collection Efficiency
Identify improvement opportunities and recommend corrective measures.
Monitoring of Smart metering installation and Data analysis through HES & MDM
Billing Improvement
Develop strategies to improve billing efficiency and billing quality.
Analyse of meter data, Both Conventional and Smart meters through HES and MDM to identify:
Theft-prone consumers
Low consumption cases
Unbilled consumers
Meter replacement requirements
Improve billing coverage across business units through data-driven interventions.
Collection Enhancement
Formulate strategies for improving collection efficiency.




Monitor collection under conventional as well as smart/prepaid metering ecosystems.
Analyse collection trends and recommend measures for improving collection coverage.
Customer Analytics
Conduct customer segmentation analysis to enhance billing and collection performance.
Analyze:
Load factor
Billing coverage
Door lock/provisional billing cases
Arrear management
Payment behavior
Recommend targeted interventions for improving commercial performance.
Commercial Process Improvement
Review existing commercial procedures and recommend process improvements aligned with
industry best practices.
Support implementation of technology-driven commercial initiatives.
MIS & Reporting
Prepare, validate and review:
MIS reports
Progress reports
Dashboards
Presentations
Monthly and periodic submissions
Ensure accuracy and consistency of project documentation.
Stakeholder Coordination
Coordinate with DISCOM officials, contractors and internal consulting teams.
Support project implementation through regular review meetings and issue resolution.
Prepare Minutes of Meetings (MoMs), presentations and project documentation.
Track action points and monitor implementation progress.
Additional Responsibilities
Support strategic initiatives aimed at improving operational and commercial performance of the utility.




Undertake any additional consulting assignments related to commercial improvement as
required under the project.

Required skill set:
Robust understanding of power distribution commercial operations.
Good knowledge of electricity distribution business processes.
Understanding of tariff principles, billing systems and revenue management.
Experience in analysing utility commercial performance indicators.
Strong analytical and problem-solving skills.
Excellent report writing and presentation skills.
Strong communication and stakeholder management capabilities.
Proficiency in MS Excel, PowerPoint and data analysis tools.
Ability to manage multiple assignments in a consulting environment.
Experience of working with utilities, government agencies or consulting firms will be preferred.

Education and Experience:
Degree in Electrical /Mechanical/ Electrical and electronics engineering from a recognized
university and/or Post-graduate qualifications in management / engineering.
Minimum 10 years of experience in the Power Distribution Sector.
Experience in commercial operations, revenue management, utility performance improvement,
billing, collection, customer analytics, or utility consulting is desirable.
Prior experience with State DISCOMs, Government Utilities or Power Sector Consulting
organizations will be an added advantage.

Location
Shillong, Meghalaya.
The role will involve regular interaction with utility officials and may require field visits within
Meghalaya based on project requirements.

Remuneration Structure
We offer a motivation-based and competitive reward package aligned with international
consulting industry benchmarks.

📌 Manager - Management Consulting (Shillong)
🏢 Mercados Energy Markets India
📍 Shillong