Pepper is building a new category of content and SEO growth platform —where strategy, content, technology, automation, and AI come together to drive measurable business outcomes.
A network of 150,000+ content creators , working with the top 5% talent
A customer base of 2,500+ global brands , including large enterprises and fast-scaling B2B companies
A SaaS-enabled content marketing platform that powers content creation, workflow orchestration, and distribution at scale
Now, we’re extending this foundation to build a contemporary enterprise SEO growth engine —one that goes far beyond keywords and blog production. We are looking for Senior Project Managers from Marketing Services background for helping scale our enterprise contract engagements.
At Pepper Content, you will:
Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Responsible for driving revenue of existing accounts with delivery and quality management
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
At least 6+ years of experience in enterprise project management and customer success roles across companies (experience working in marketing and advertising-led solutions, agency setup is a plus)
Analytical skills, handy with excel and numbers a must for this role
Have a strong problem-solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
Have solid stakeholder management skills
Have a willingness to be flexible: Works beyond what is described in the job description.
Ability to respectfully handle complaints/ escalations
Paid menstrual Leave
Flexible work timings
Medical Insurance coverage for all employees and dependents including Parents or in-laws
COVID 19 insurance coverage for all employees and dependents including Parents or in-laws.