Job Description

Mandatory Compliance Requirement:

The candidate must be a Registered/Certified Labour Welfare Officer under the Factories Act, 1948, certified by the Directorate of Industrial Safety & Health (DISH), Government of Maharashtra. Applications without this certification cannot be considered due to statutory requirements.

Role Summary:

The Labour Welfare Officer (LWO) will ensure statutory compliance under the Factories Act and Labour Laws, maintain healthy employee–management relations and implement the welfare and HR initiatives at the manufacturing plant. The role involves statutory welfare responsibilities, employee engagement, IR support, training coordination and day-to-day HR operations.

Principal Accountabilities/Key Deliverables:

A. Statutory Welfare & Compliance

Ensure full compliance with the Factories Act, 1948 and all relevant labour legislation.

Maintain statutory registers, welfare records, notice boards, and information bulletins.

Liaise with DISH, Labour Office, ESIC, PF, local authorities, and government bodies.

Handle statutory audits, internal/external audits, and customer compliance audits.

Maintain proper records of plant employees, including contract labour, attendance, overtime, leave, etc.

Prepare and submit daily, weekly, and monthly MIS reports related to welfare, compliance, and HR metrics.

B. Employee Welfare & Support

Advise and assist management in providing welfare amenities (canteen, restrooms, first aid, drinking water, creche if applicable, transport, etc.).

Address worker grievances, provide counselling, and help workers adjust to working conditions.

Handle Mediclaim documentation and support employees in claim settlements.





Conduct floor visits and welfare inspections to ensure proper upkeep of facilities.

C. Industrial Relations & Employee Relations

Establish contacts and maintain harmonious relations between management and workers.

Promote transparent communication to ensure productive efficiency and industrial harmony.

Support HR team in IR matters, disciplinary actions, and conflict-resolution processes.

D. HR Operations & Training

Manage joining formalities, onboarding, and induction programmes for current employees.

Advise management on training needs and maintain training records.

Assist HR team in evaluation, development, and implementation of HR strategies.

Support and conduct employee engagement initiatives and welfare programs.

E. Liaison & External Coordination

Develop and maintain positive relationships with government & non-government bodies for smooth functioning of statutory and welfare activities.

Skills Required:

A. Technical Knowledge

Time Office activities, Attendance & Leave Management

Statutory Compliance under Factories Act & Labour Laws

Training & Development processes

Grievance handling and problem-resolution

HR policies and cross-departmental workflows

B. Skills & Competencies

Excellent communication, presentation, and interpersonal skills

Empathy, patience, and strong worker-connect abilities

Strong documentation, reporting, and analytical abilities

Problem-solving mindset and ability to maintain confidentiality

Proficiency in Marathi, Hindi, and English preferred

Qualifications & Experience:

Must be a certified Welfare Officer as per the Factories Act, 1948 from the Directorate of Industrial Safety & Health (Maharashtra)

Graduate + MBA / MPM / MSW / MLS or equivalent postgraduate qualification in Labour Welfare, IR or HRM

📌 Labour Welfare Officer (Mumbai)
🏢 Corenza for HRs
📍 Mumbai