We are seeking a Female Telecaller Staff member to join our team in Dombivli, Thane. This is a full-time office position suitable for fresh graduates or those with up to four years of experience in telecalling.
Key Responsibilities:
1. **Making Calls**: You will proactively reach out to potential customers to inform them about our products and services, aiming to generate interest and drive sales.
2. **Customer Interaction**: Engage with customers through phone calls, answering their inquiries, and providing necessary information to foster positive relationships.
3. **Follow-up**: After initial calls, you will be responsible for follow-up calls to ensure customer satisfaction and to encourage potential leads to make a purchase.
4. **Data Entry**: Maintain accurate records of customer interactions, call outcomes, and any feedback received, ensuring our database is up-to-date.
5. **Reporting**: You will report daily on call metrics and customer feedback to help improve our services and strategies.
Required Skills and Expectations:
Candidates should have excellent verbal communication skills and a friendly, approachable demeanor. Being organized and detail-oriented is crucial for keeping exact records. Basic computer skills are necessary to manage customer information efficiently. Moreover, a positive attitude and the ability to handle rejection are important for success in this role. Flexibility and a willingness to learn will help you adapt quickly and perform effectively in a dynamic work environment.
- Experience
0 - 4 Years
- No. of Openings
04
- Education
Graduate
- Role
Telecaller Staff
- Industry Type
Water Treatment / Waste Management
- Gender
Female
- Age Limit
18 - 34 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Laptop, ESI