Key Responsibility
Handle patient care, patient relations, patient registration, appointment scheduling and front office operations.
Welcome, assist and guide patients and attendants regarding consultations, investigations, procedures, billing and other hospital services.
Coordinate with doctors, nurses, pharmacy, laboratory, billing, insurance and other hospital departments for smooth patient service.
Manage OPD coordination, patient movement, appointment coordination and follow-up scheduling.
Address patient queries, complaints, requests and concerns professionally and ensure timely resolution.
Provide excellent patient support, customer service and patient-friendly communication throughout the hospital visit.
Maintain patient records, feedback,



service documentation and basic hospital records accurately.
Support patient satisfaction, service quality and hospital operations through effective coordination.
Follow hospital SOPs, policies, service standards and communication protocols.
Communicate effectively with patients and attendants in Tamil and English.
Coordinate with multiple departments to ensure smooth workflow, timely service delivery and positive patient experience.
Assist the hospital management team in patient relationship management, feedback collection and service improvement.

Pay: From ₹14,000.00 per month

Work Location: In person

📌 Patient Services Officer Theni
🏢 Nalam Hospital
📍 Theni