We are looking for a Patient Relations Officer (PRO) to join our healthcare team.
Key Responsibilities:
Handle patients and attendants professionally and courteously.
Assist patients with appointments, consultations, diagnostics, and other services.
Coordinate with doctors, reception, billing, diagnostics, and other departments.
Address patient queries and complaints and ensure timely resolution.
Collect patient feedback and ensure a positive patient experience.
Follow up with patients regarding appointments, reports, and services.
Ensure smooth patient flow and minimize waiting time.
Maintain patient records, feedback, and daily reports.
Qualification: Graduate in any discipline
Experience: 1–3 years; healthcare/hospital/clinic experience preferred
Skills: Excellent communication, patient handling, coordination, and interpersonal skills
Pay: ₹9,711.29 - ₹20,000.00 per month
Work Location: In person
📌 Patient Relation Officer Agra
🏢 Apollo Clinic
📍 Agra
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