Delivery In-Charge – Automobile Dealership

Job Summary:
Responsible for ensuring a smooth, timely, and qualified vehicle delivery experience for customers while coordinating with Sales, PDI, Finance, Insurance, and RTO teams.

Key Responsibilities
Plan and coordinate daily vehicle deliveries as per customer commitments.
Ensure all vehicle documents, accessories, insurance, registration, and billing formalities are completed before delivery.
Coordinate with Sales, PDI, Workshop, RTO, Insurance, and Finance teams.
Ensure vehicles are clean, properly prepared, and ready for customer delivery.
Conduct final delivery checks and ensure all accessories are fitted as per the booking.
Explain vehicle features, controls, warranty, service schedule, and basic maintenance to customers.
Ensure proper handover of vehicle documents, keys, accessories, and delivery kits.
Maintain delivery records, checklists, and MIS reports.




Handle customer queries or concerns during the delivery process.
Ensure adherence to dealership and OEM delivery SOPs.
Coordinate delivery events and ensure a premium customer experience.
Follow up for pending documentation and ensure timely closure of deliveries.

Candidate Profile
Experience: 2–5 years in automobile dealership/customer handling.
Experience in vehicle delivery, sales coordination, or dealership operations preferred.
Valuable communication and customer-handling skills.
Strong coordination and organizational abilities.
Knowledge of basic automobile features and dealership processes.
Comfortable working under delivery targets and timelines.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Adaptable schedule
Provident Fund

Work Location: In person

📌 Delivery Incharge Kurla
🏢 MADHUBAM MOTORS PRIVATE
📍 Kurla