Key Responsibilities
Greet and assist customers in the showroom in a polite and skilled manner.
Understand customer requirements and recommend suitable toys based on age, interest, budget, and preferences.
Explain product features, benefits, pricing, offers, and usage to customers.
Demonstrate toys and products whenever required.
Maintain attractive and organized product displays and ensure proper merchandising.
Keep shelves stocked and ensure products are properly labelled with prices.
Assist customers with product selection and resolve basic queries or complaints.
Coordinate with the billing team for smooth and accurate billing.
Maintain cleanliness and proper arrangement of the showroom.
Monitor product availability and inform the supervisor about low-stock items.
Support stock counting, inventory checking, and product replenishment.
Handle products carefully and follow company policies regarding customer service and store operations.
Promote ongoing offers, schemes, memberships, and recent product launches.
Maintain a positive and welcoming setting for children and parents.
Perform other duties assigned by the Store Manager/Supervisor.