Technical Support Engineer

Experience: 0–2 Years
Job Type: Full-Time

Job Summary

We are looking for a Technical Support Engineer with 0–2 years of experience and basic knowledge of CCTV, networking, and technical troubleshooting. Freshers with relevant technical knowledge and a willingness to learn are welcome to apply.

Key Responsibilities
Provide technical support to customers and resolve technical issues.
Install, configure, maintain, and troubleshoot CCTV cameras, DVR/NVR systems, and surveillance equipment.
Troubleshoot CCTV connectivity, camera, recording, and remote-viewing issues.
Provide basic support for networking, routers, switches, LAN/WAN, and IP-related issues.
Conduct in office visits for installation, maintenance, and troubleshooting when required.
Coordinate with customers and internal teams to resolve technical issues.
Maintain service reports and records of technical issues and resolutions.
Ensure timely resolution of customer complaints and provide valuable customer service.

Required Skills




Basic knowledge of CCTV systems and surveillance products.
Knowledge of DVR, NVR, IP Cameras, and Analog Cameras.
Basic understanding of computer hardware and networking.
Good troubleshooting and problem-solving skills.
Valuable communication and customer-handling skills.
Ability to work independently and as part of a team.
Willingness to travel for customer/site visits.

Experience & Qualification
0–2 years of experience in Technical Support, CCTV, Networking, or a related field.
Graduates.
Freshers are welcome to apply.

Preferred Skills
Hands-on experience with CCTV installation and troubleshooting.
Knowledge of remote CCTV monitoring and mobile/PC viewing applications.
Familiarity with CCTV brands such as Hikvision, Dahua, CP Plus, or similar products.

Location: [Coimbatore]
Salary: [12,000 - 21,000]
Employment Type: Full-Time

Pay: ₹12,000.00 - ₹21,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Technical Support Engineer Coimbatore
🏢 ARMTECH COMPUTER SERVICES PRIVATE
📍 Coimbatore