Customer Support Executive – International Voice Process

Location: Gurugram, Haryana

Industry: BPO / Customer Service / International Voice Process

Job Type: Full-Time

Shift and Schedule: Rotational Shifts (Including Night Shifts)

Job Overview

A leading multinational company (MNC) is hiring Customer Support Executives for its International Voice Process in Gurugram.

We are looking for enthusiastic individuals with excellent communication skills who are passionate about delivering outstanding customer service. This is an excellent chance for freshers and experienced professionals seeking a rewarding career in the international BPO and customer support industry.

Roles & Responsibilities

Handle customer interactions via inbound calls.

Resolve customer queries and concerns in a qualified and timely manner.

Deliver exceptional customer service while maintaining high-quality standards.

Accurately document customer interactions and update records in the system.

Meet productivity, quality, and customer satisfaction targets.

Eligibility Criteria

Minimum 6 months experience in Technical Support Executive role

Excellent verbal communication skills in English.

Undergraduate and graduate candidates are eligible to apply.





Comfortable working in rotational and night shifts.

Strong interpersonal and problem-solving abilities.

Basic computer knowledge and typing skills.

Preferred Skills

Customer service orientation.

Active listening and communication skills.

Ability to work in a fast-paced environment.

Team collaboration and adaptability.

Strong attention to detail.

Benefits & Perks

Market-competitive salary package and performance based incentives

₹180/night shift travel allowance for eligible candidates.

Cab facility for eligible employees during odd working hours.

Comprehensive training and onboarding support.

Career growth opportunities within a reputed MNC.

Keywords

Jobs Jaipur, Freshers Jobs, Customer Support Jobs, Night Shift Jobs, International Calling Process.

Benefits:

Provident Fund

Experience:

Customer support: 6 Months (Preferred)

Work Location: In person

Pay: ₹25,000.00 - ₹34,000.00 per month

Benefits:
Commuter assistance
Provident Fund

Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
Technical support: 1 year (Preferred)

Work Location: In person

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