About the Role

YTM India Marketing Pvt. Ltd. is looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate should have positive communication skills, basic computer knowledge, and a passion for helping customers.

Key Responsibilities
Assist customers in placing orders through the company portal.
Guide customers in completing their KYC process.
Handle customer queries and complaints over phone calls and email.
Provide timely and accurate support to customers.
Maintain customer records and update support-related information.
Coordinate with internal departments for quick resolution of customer issues.
Ensure a qualified and friendly customer experience.

Required Skills & Qualifications
Graduate or Undergraduate (Preferred).




Valuable knowledge of MS Excel and basic computer operations.
Good English communication skills (spoken and written).
Excellent Hindi communication skills.
Strong customer handling and problem-solving skills.
Ability to work with patience and professionalism.
Basic knowledge of email communication.

Preferred Candidate
Freshers with valuable communication skills may also apply.
Prior experience in customer support or customer service will be an added advantage
Salary will be based on skills, experience, and interview performance.

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Support Executive Raipur
🏢 YTM India
📍 Raipur