Virtual RCM Assistant

Job Location: Ahmedabad, Gujarat

Experience: 6 Months – 4 Years

Job Description:

We are looking the candidate who are experienced in Voice Process for medical billing in US Healthcare industry.Job Responsibilities:
Calling Insurance Company on behalf of Doctors / Physician for claim status
Receiving patients calls i.e. Appointment Scheduling, re-scheduling or cancellation and any other concerns.
Follow-up with Insurance Company to check status of outstanding claims
Handle Inbound and Outbound calls
Handle out-bound call to resolves patient billing issues
Robust knowledge in Patient calling
Ensure deliverable adhere to quality standards
Work cohesively in a team setting, Assist team members to achieve shared goals




Communication / Issue escalation to seniors if there is any in a timely manner

Skills:
Candidate should be with solid logical capabilities, analytical and problem-solving skills
Positive knowledge of MS Office and familiarity with relevant computer applications
Excellent communication skills
Convincing skills
Attention to Detail
Deadline-Oriented
Confidentiality
Time Management
Accuracy
Initiative and Teamwork

Qualification:

Any graduate / Undergraduate

Experience:

6 Months – 4 Years

📌 Virtual Rcm Assistant Ahmedabad (India)
🏢 Mangalam Information Technologies
📍 India