Roles and Responsibilities
Provide exceptional customer service through phone calls, emails, and chats to resolve customer queries and concerns.
Handle customer complaints in a skilled manner, escalating issues when necessary to ensure timely resolution.
Meet or exceed monthly performance targets for call handling time, first contact resolution rate, and overall customer satisfaction.
Identify prospects for cross-selling/upselling products/services to existing customers.
📌 Customer Care Executive By Hs Bengaluru
🏢 NoBroker
📍 Bengaluru
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