Voice Process

Fresh Graduates Only

Roles & Responsibilities

Handle guest reservations and travel-related queries professionally

Deliver exceptional customer service aligned with luxury hospitality standards

Assist guests with bookings, modifications, and special requests

Coordinate with internal teams to ensure seamless guest experience

Maintain accurate reservation records and guest details

Resolve guest concerns with professionalism and courtesy

Key Skills:

Customer Service | Hospitality | Reservations | Voice Process | Guest Relations | Communication Skills | Hotel Industry | Guest RelationsReservation Handling | Luxury Hospitality | 5-Star Hospitality Service | Premium Customer Experience | Reservation & Travel Coordination |Preferred candidate profile

19 -24 years.

Applicants who will be completing or have completed their graduation from a recognised University in any stream.

Final year students will need to provide their completed graduation certificate within 6 months.

Full time graduation is preferred.

Applicants must be comfortable with rotational shifts, including night shifts.





Applicants must be certified as medically fit by the Company doctor at the time of joining.

Employee Perks

Cab pick-up and drop facility within 35 km of Oberoi Contact Centre. Faridabad, Gurgaon and remote areas of Noida are excluded.

Generous time off and leave policies.

Breakfast, lunch and dinner in onsite cafeteria.

Access to on-site medical consultation facility.

Confidential counselling support for emotional well-being through a recognised partner.

Exclusive wellness discounts on medicines, diagnostics, and everyday healthcare essentials through a trusted healthcare partner.

Friends and family discounts in hotels (conditions apply).

Provident fund as per statutory norms. (covered in CTC).

ESIC benefits and statutory bonus as per Act (covered in CTC).

Interested Candidates Can share their resume to HR Aniket - +91-XXXXXXXXXX

Pay: ₹350,000.00 - ₹450,000.00 per year

Advantages:
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

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