Job Description Relationship Manager (RM) – Personal Loan (DSA Vertical)
Position: Relationship Manager (RM) – Personal Loan (DSA Vertical)
Department: Sales – Personal Loan
Key Responsibilities:
Source Personal Loan business through DSA (Direct Selling Agent) channels.
Build and maintain solid relationships with existing DSAs and onboard current channel partners.
Drive Personal Loan sourcing and achieve monthly disbursement targets.
Guide DSAs on product features, eligibility, documentation, and processes.
Coordinate with credit, operations, and underwriting teams for quick loan processing.
Ensure complete and accurate documentation as per company policies.
Monitor DSA productivity and implement strategies to improve business volumes.
Maintain high service standards and ensure customer satisfaction.
Ensure compliance with regulatory guidelines and internal policies.