Key Responsibilities
Monitor, troubleshoot, and support enterprise virtualization and infrastructure environments.
Resolve incidents and manage service requests while ensuring SLA compliance.
Administer VMware, storage, compute, and networking infrastructure.
Perform server, storage, backup, and virtual network troubleshooting.
Manage tickets using ServiceNow and maintain technical documentation.
Collaborate with customers, NOC, vendors, and engineering teams.
Participate in on-call support and contribute to process improvements and knowledge sharing.

Required Skills
5+ years of experience in Virtualization, Infrastructure, or Managed Services.
Hands-on experience with VMware ESXi, vSphere, VMware SRM, PowerCLI.
Experience with Cisco UCS, Cisco Nexus, Dell VxRail, Cisco HyperFlex, Nutanix.
Knowledge of SAN Storage, Enterprise Storage Arrays, Replication, Backup Solutions.
Robust understanding of TCP/IP, OSI Model, Virtual Networking, Compute & Storage Infrastructure.
Experience with ServiceNow or similar ticketing tools.

Preferred Skills
VMware VCP, Nutanix NCP, EMC/NetApp Storage Certifications.
Experience in SLA-driven Managed Services or NOC settings.

📌 Virtualization Engineer Hyderabad
🏢 Harita Techserv
📍 Hyderabad