Role & responsibilities

Web Publishing & Maintenance
Oversee day-to-day website operations, including content publishing, updates, and quality assurance across CMS platforms such as WordPress, AEM, and Contentful
Establish and optimize content governance, workflows, and publishing standards
Ensure website content is accurate, compliant, SEO-friendly, and up-to-date.

Web Development Oversight
Collaborate with engineering teams to plan, prioritize, and deliver recent features and enhancements
Provide guidance on frontend technologies (HTML, CSS, JavaScript) and best practices
Oversee QA, testing, and release management processes to ensure high-quality deployments.

Migration & Transformation Projects
Lead end-to-end website migration initiatives(e.g., CMS upgrades, platform re-platforming)
Manage content mapping, URL structuring, and implementation of 301 redirects
Ensure SEO preservation, performance continuity, and minimal business disruption during migrations,

Team Leadership & Resource Management
Lead, mentor, and manage a team of web producers, content editors, and/or junior developers
Drive resource planning, workload allocation, and performance management




Foster a culture of collaboration, accountability, and continuous improvement.

Performance Optimization & Analytics
Monitor and analyze website performance metrics including traffic, engagement, and conversions
Identify opportunities to improve site speed, UX, and accessibility

Partner with analytics teams to implement data-driven optimization strategies

Experience Required:
10+ years of experience in web operations, digital platforms, or web project management.

Required Skills
Solid hands-on experience with CMS platforms such as WordPress, AEM, or Contentful
Solid understanding of web technologies including HTML, CSS, JavaScript, and web architecture
Proven experience managing complex web projects using Agile/Scrum methodologies
Robust knowledge of web performance metrics (Core Web Vitals, page load speed, SEO fundamentals)
Demonstrated experience in leading website migrations and digital transformation initiatives
Excellent stakeholder management, communication, and leadership skills
Experience with enterprise-level CMS or Digital Experience Platforms (DXPs)

📌 Web Ops Manager Mumbai
🏢 eClerx
📍 Mumbai