Position: Customer Support Executive
Department: Customer Support / Operations
Key Responsibilities:
Handle customer queries and concerns through calls, emails, chat, and other communication channels.
Provide timely and accurate resolution to customer issues.
Maintain proper records of customer interactions and complaints.
Coordinate with internal teams for issue resolution.
Ensure a high level of customer satisfaction and service quality.
Follow company policies and established customer support processes.
Requirements:
Positive verbal and written communication skills.
Robust problem-solving and customer-handling abilities.
Basic knowledge of MS Office and CRM/customer support tools.
Ability to work in a quick-paced setting.
Experience:
1 - 3 years in Customer Support or a similar role.
📌 Customer Support Executive Mumbai (India)
🏢 NewBazaar Technologies
📍 India
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