Key Objective of the Job:

The key objective of the Territory Collections Manager role is to lead and manage the collection efforts within a specific territory. Responsibilities include optimizing collection processes, achieving collection targets, training and supervising collection agents, maintaining client relationships, and ensuring adherence to regulatory requirements and company policies.

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Key Deliverables:

Collection Activity
Achieve assigned collection target through CREs assigned to them
Achieve assigned target on KPA parameters

Customer Relationship
Maintain constant touch with specific customer groups who are difficult to reach through CREs
Visit and meet customers

Managing Team
Manage the team of CRE
Should align individual work and performance with the broader team to achieve mutual outcomes
Makes sure self and team adheres to the teams expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team.

Document Management
Ensure all collection documents are submitted correctly and on time

Audit Compliance




Ensure strict audit compliance as per company norms for self and team

Managing Branch
Ensure smooth functioning of branch collection without any issues
Manage the repossession activity of the branch

Vendor Management
Managing Vendors (Collection agency Repo agency)

Education Qualification:

Graduate

Specialized job competencies:

Functional Competencies
Communication
Negotiation Skill
Market/Industry Knowledge
Knowledge of Collection (Policy, Procedures Scheme)
Computer and analytical skills

Behavioral Competencies
Execution Excellence
Customer Centricity
People Leadership.

Hiring Parameters:
Minimum
- years experience in handling commercial vehicle preferably in Bank in/NBFC industry
Legal Knowledge would be an added advantage
Should have computer knowledge (MS Excel, PowerPoint, Word)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager Dsmg Ajmer
🏢 Tata Capital
📍 Ajmer