Operations to support and streamline day-to day operations across multiple quick-commerce channels. The fundamental requirement for the role is solid Excel skills, along with attention to detail, and the ability to coordinate cross-functionally to ensure seamless process flow.
Key Responsibilities:
Reporting & Data Management
Maintain and update daily/weekly performance reports - sales, sell-through, marketing etc
Track sales, inventory, and order metrics across channels
Support data-driven decision-making through accurate reporting
Cross-functional Coordination
Liaise with merchandising, operations, PSC & marketing teams
Ensure alignment across teams for smooth operations
Returns & Vendor Management
Track returns (RTV & RTO) and coordinate resolution with channel partners
Ensure timely closure of discrepancies and claims
Maintain vendor communication for operational efficiency
Order Fulfillment & Logistics Coordination
Ensure timely PO processing
Work closely with Ops and logistics teams to ensure timely dispatch & track delivery
Resolve operational issues related to delays, returns, and cancellations
Marketplace Operations
Manage product listings across multiple quick commerce channels
Ensure in sync with the catalog team for accurate cataloging, pricing, and product information updates
Coordinate with internal teams for recent product introductions and updates
Support execution of marketing activations, promotions, offers, and current product initiatives .
📌 Key Accounts Manager Faridabad (India)
🏢 Fabindia
📍 India
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