Job Summary

As a Customer Service Associate at Marks and Spencer, your main role isto assist customers, maintain store standards, and learn the basicsof store operations. Your key responsibilities include:

Responsibilities
1.Customer Service:
Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.

Store Standards
2.Store Standards:
Support Visual Merchandising: Help maintain the stores appearance by following guidelines for product displays.
Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.

Basic Operations
3.Basic Operations:
Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping,



and cashiering.
Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.

Growth & Learning
4.Growth & Learning:
On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.

Qualifications
Minimum 12 th Pass
Any Graduate

Reporting to

Commercial Manager/ Store Manager

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Assistant Bengaluru
🏢 MARKS & SPENCER (M&S)
📍 Bengaluru