We are looking for a Manager Quality & Warranty Assurance to improve product reliability, reduce field failures, and manage the warranty ecosystem for EV 3-wheeler platforms.
Key Responsibilities
Monitor and analyze field quality and vehicle failure data.
Track failures related to batteries, BMS, motors, motor controllers, DC-DC converters, and mechanical components.
Develop and implement warranty SOPs and processes.
Validate warranty claims and ensure proper documentation.
Manage incoming parts inspection and warranty part tagging.
Review dealer warranty claims and settlement processes.
Conduct Root Cause Analysis (RCA) using 8D, 5-Why, and other quality methodologies.
Coordinate with suppliers and R&D; teams for corrective and preventive actions.
Monitor supplier quality and component reliability.
Conduct vendor quality audits and establish quality assurance checkpoints.
Track Cost of Quality (CoQ) and implement improvement initiatives.
Required Qualifications & Skills
B.E./B.Tech in Electrical, Electronics, Mechanical, or related engineering.
5+ years of experience in automotive quality/warranty management.
Solid knowledge of EV systems, battery packs, and BMS preferred.
Experience with RCA, 8D, 5-Why, and quality tools.
Solid analytical and problem-solving skills.
📌 Manager Quality & Warranty Assurance New Delhi
🏢 Green Evolve
📍 New Delhi
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