Role & responsibilities
To achieve the revenue and profit targets for the store.
To monitor and control expenses through productive store operations.
To control shrinkage.
Implement plans to maximize sales while controlling expenses within the budget.
To ensure the setup of a conducive workplace at the store to facilitate purchase decisions and provide customer service.
To understand customer needs and fulfil need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner.
To plan and ensure achievement of the store sale targets.
To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback.
To ensure that the company policy and procedures are communicated in a timely manner and adhered accordingly.
To monitor sales figures vis--vis forecast and interpret trends to facilitate planning.
Communicate actual sales vs. budgeted to all store employees and to ensure achievement of targets.
To monitor trade-in products,



its inventory management and controlling its logistics and disposal.
To optimize age of inventory and ensure stock turns.
To oversee the inventory process in the store and ensure damaged and defective goods are processed on time and in an accurate manner.
To maintain a competition radar and communicate timely feedback w.r.t product, price and promotions.
Constantly innovating methodologies to improve customer footfalls and conversion ratio.
Scheduling of floor manpower to customer ratio to adequately meet the customer interface.
Ensure that the store maintains outstanding customer standards by providing a friendly setting that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service.
Ensuring that the staff presentation is in line with company preferred standards.
Managing and motivating the store team to increase sales and ensure efficiency.

Preferred candidate profile

Min 5 years of experience as a Store Manager in any large format of Retail Store Operation. Retail CDIT managerial experience would be more preferable. Ready to join immediately.

📌 Retail Store Manager Korba
🏢 Croma
📍 Korba