Roles & Responsibilities:

• 4+ years in Service Asset & Configuration Management (SACM), CMDB or service catalogue

management in a complex technology estate.

• Hands-on CMDB experience across one or more platforms (e.g. Device42, ServiceNow, iTop

or similar) comfortable spanning multiple tools rather than tied to one.

• Experience building and maintaining a service catalogue and service/dependency maps of a

technology estate.

• Robust data-quality discipline and experience with automated discovery and reconciliation.

• A track record of establishing application/service ownership and keeping configuration data

current across many teams.

• Understanding of how configuration and service data underpin incident impact analysis,

change risk, capacity and audit.

• ITIL certification preferred (service configuration / SACM).

• Awareness of payments compliance (PCI DSS, PSD2) and how accurate configuration and

asset data supports audit and scoping – an advantage.

📌 Required Service & Configuration Lead Sacm Bengaluru
🏢 STL Digital
📍 Bengaluru