Job Summary

We are looking for a Front Desk & Billing Executive to manage patient reception, appointments, billing, payments, insurance coordination, and day-to-day front-office operations. The ideal candidate should have excellent communication skills, a skilled attitude, and preferably experience in a hospital or healthcare environment.

Key Responsibilities
Handle patient registration, reception, and front-desk operations.
Manage patient appointments, enquiries, and follow-ups.
Prepare and process patient bills, invoices, receipts, and payment records.
Handle cash, card, UPI, and other payment collections accurately.
Coordinate with doctors, nurses, billing, accounts, and other departments.
Handle TPA/Insurance-related documentation and coordination.
Verify patient details, billing information, and required documents.
Explain billing details and payment procedures to patients and attendants.




Maintain daily collection reports and billing records.
Coordinate for admission, discharge, and related documentation wherever required.
Maintain proper records and ensure accuracy in all transactions.
Address patient queries professionally and escalate issues when required.
Ensure the reception and billing area is organized and professional.
Follow hospital policies, SOPs, and confidentiality guidelines.

Requirements
Knowledge of hospital billing and TPA/Insurance processes is an added advantage.
Valuable communication and interpersonal skills.
Basic computer knowledge and MS Office skills.
Positive numerical and documentation skills.
Ability to handle patients professionally and work under pressure.
Should be comfortable working in shifts, if required.

📌 Front Desk Receptionist Bengaluru
🏢 Nexus pain management center
📍 Bengaluru