Looking for a skilled skilled to join our team as an Assistant Manager in International. The ideal candidate will have a strong background in customer experience management and excellent leadership skills.

Roles and Responsibility
Manage and lead a team of customer support professionals to achieve exceptional results.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to drive business growth and expansion.
Analyze customer feedback and implement changes to enhance the overall customer experience.
Train and coach team members to improve their skills and performance.
Monitor and report on key performance indicators to identify areas for improvement.

Job Requirements
Minimum 2 years of experience in customer experience management or a related field.
Robust knowledge of customer service principles and practices.
Excellent communication, leadership, and problem-solving skills.
Ability to work in a fast-paced workplace and adapt to changing priorities.
Strong analytical and reporting skills to measure performance and identify areas for improvement.




Experience working with international clients and teams is preferred.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and cutting-edge solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Additional Info

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 Assistant Manager Gurugram
🏢 TP
📍 Gurugram