Responsibilities
Build a Tech Strategy and Long-Term Vision
Identify and assess the organization’s technology needs across programmatic and operational functions.
Engage and collaborate with stakeholders across The Circle and its ecosystem to understand

challenges, needs, and aspirations.
Define problem statements and translate them into transparent and structured technology requirements.
Develop a technology strategy and roadmap aligned with The Circle’s mission and organizational priorities.
Create implementation roadmaps with milestones, stakeholder roles, and change management plans.
User Research, Product Design, and Product Management
Lead user research across teams to understand workflows, pain points, and technology needs.
Own product design and management for internal technology solutions from discovery through implementation and adoption.
Create and maintain transparent documentation for systems, workflows, and processes.
Lead Implementation of Tech Solutions and Initiatives
Implement technology solutions for learning, data,



and knowledge management across

programs and teams.
Build and manage implementation plans, timelines, stakeholder coordination, and rollout

processes for technology initiatives.
Coordinate with external vendors, service providers, and developers to ensure timely and

high-quality execution.
Support system adoption through testing, feedback collection, troubleshooting, and process improvements.
Technology Operations and Internal Support
Manage hardware procurement, inventory, allocation, and replacement processes.
Manage software subscriptions, renewals, access permissions, and vendor coordination for

organizational tools (e.g., Google Workspace, Zoom, Slack, Typeform, etc.).
Provide day-to-day technology support to internal teams, including troubleshooting hardware,

software, accounts, and access-related issues.
Support onboarding and offboarding processes from a technology and systems perspective.
Ex

📌 Senior Manager, Technology Implementation Mumbai
🏢 The Circle India
📍 Mumbai