Role: Sales Process Excellence Consultant – Ecommerce

Engagement type:
Independent consultant / contractual assignment

Duration:
Initially 3–4 months, extendable based on project requirements

Location: Hybrid

Experience: 15–20 years

Objective:

AcquireX requires a senior consultant to assess, redesign and help implement the sales processes of an ecommerce client. The consultant will operate as an AcquireX subject-matter expert and work with the client's leadership and sales team.

Mandatory requirements:
Lean Six Sigma Black Belt certification
15–20 years of relevant skilled experience
Direct experience in sales process transformation or sales excellence
Experience working with ecommerce, retail, D2C or inside-sales operations
Experience analysing sales funnels, CRM workflows, lead management, conversion rates and team productivity
Demonstrated experience implementing recommendations, not only preparing strategy reports
Solid client-facing, workshop facilitation and presentation skills
Ability to create SOPs, process maps,



KPI frameworks, dashboards, scorecards and governance mechanisms
Availability for a focused 3–4-month consulting engagement

Preferred backgrounds:
Former Head/Director of Sales Excellence, Revenue Operations, Business Excellence or Process Excellence
Previous experience with ecommerce companies, retail organisations, marketplaces, consulting firms or large inside-sales operations
Experience managing Lean Six Sigma projects within a sales workplace
Familiarity with CRM platforms and sales analytics

Expected responsibilities:
Conduct stakeholder interviews and study the existing sales process.
Analyse CRM data, lead movement, follow-up practices, call quality and conversion performance.
Identify bottlenecks, process variation, leakage and accountability gaps.
Redesign sales stages, qualification criteria, ownership and escalation processes.
Develop SOPs, process maps, performa

📌 Sales Process Excellence Consultant – Ecommerce Pune
🏢 AcquireX
📍 Pune