Branch Operations Management
Oversee day-to-day branch operations and administrative activities.
Ensure smooth processing of customer transactions and operational requests.
Monitor branch productivity and implement process improvements.
Maintain branch records, documents, and operational reports.
Customer Service
Ensure high levels of customer satisfaction and service quality.
Resolve customer complaints and operational issues promptly.
Support customer onboarding and account maintenance activities.
Build robust relationships with customers and stakeholders.
📌 Branch Operations Officer Pune (India)
🏢 equitas small finance bank
📍 India
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