The role involves processing customer activation applications for timely and
compliant onboarding experience.
Ensure support to sales organization including retailers for quicker customer
acquisition.
Key Result Areas/Accountabilities
Process current activation documents for both prepaid and post paid services
Approve SIM exchange within TAT through correct approval of customer
documents
Ensure document compliance and actively identify frauds
Retailer and doc pick-up partner management for effective training on
document screening
Support TERM requirements as per need.
Core Competencies, Knowledge, Experience
Should be able to influence and get buy in of cluster sales team on
decisions
Quick thinking to take immediate steps to fix burning issues and challenges
in a time bound manner.
Ability to work with partner teams to get deliveries done or respond
responsibly and provide support to other functions.
Diligent and effective
Must have technical / qualified qualifications
Min Graduate
Fresher / 06 months of relevant exp
Diversity candidates preferred