lient Retention: Build and maintain long-term, trusting relationships with key accounts to ensure loyalty and satisfaction.
Needs Analysis: Proactively understand client goals and challenges to propose relevant products or services.
Issue Resolution: Act as the main point of contact for inquiries and quickly resolve client complaints or escalations.
Sales & Growth: Identify up-selling and cross-selling prospects and forward them to the sales team.
Cross-Functional Collaboration: Work alongside sales, marketing, and product development teams to ensure seamless service delivery.
Market Monitoring: Track industry trends and competitor activity to stay ahead of market shifts.
📌 Relationship Manager Nagpur
🏢 equitas small finance bank
📍 Nagpur
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