Hiresquad Resources is looking for a skilled Team Leader / Assistant Manager to join an International BPO specializing in the Banking Process . If you have a proven track record leading teams in an international BPO banking workplace and excel at managing operational metrics, we encourage you to apply.
Qualifications
Experience:
Must have experience as a Team Leader in an International BPO with Banking Process (Mandatory) .
Must have worked in a Banking Process .
Overall 3+ years in BPO / Contact Center domain is a must.
Education: Only Graduates are eligible.

Skills
Communication: Excellent Communication Skills are essential.
Team Handling: Proven experience in Team Handling , including managing Attrition, Shrinkage, CSAT, and SLA Management .
Flexibility: Willingness to work in Rotational Shifts .
Adaptability: Ability to thrive in a rapid-paced, international work workplace.

Interested candidates can share their resume with HR Ankita at (HIDDEN TEXT) or call .

📌 Team Leader Bengaluru
🏢 Hiresquad
📍 Bengaluru