Job description
About The Role
We are seeking a passionate and highly driven individual to join our CPQ & NPI Operations team within Product Operations. In this role you will be a key CPQ & NPI specialist in providing expertise and strategic insights to enhance our processes. This is a full time position.

What will you do
Support implementations related to GTM initiatives, sales productivity, user experience and be accountable for Salesforce CPQ & NPI deliverables
Manage and own the CPQ KTLO and NPI ticket queue and dashboards, ensuring tasks are properly assigned, tracked, and followed up on
Regularly compile reports, provide status updates, and drive timely delivery of requests through effective coordination and communication
Manage Salesforce CPQ systems enhancements and projects from start to finish – requirements analysis, consensus building, testing, documentation, and launch/training
Facilitate business process reviews for requirement gathering & documentation; Translate business requirements into IT requirements,



leveraging best practices and CPQ tool knowledge to deliver best user experience
Provide the highest standards of CPQ systems support and enablement to field support, sales support, and deal operations teams when it comes to quoting & new product launches
Partner closely with the IT team and cross-functional partners on getting scalable solutions and changes implemented in a timely manner
Create, maintain and deliver training and documentation for all new implementations, ensure CPQ system and current products are well adapted by users as current processes and products are rolled out
Advocate for an optimised CPQ user experience by ensuring system enhancements align with business needs and feedback
Analyse and optimise CPQ & NPI processes to drive efficiency and scalability

What should you have
Strategic thinker: Evaluate things holistically and for the long term, make decisions using a strong blend of technical chops and understan

📌 Business Analyst I Bengaluru
🏢 Rubrik
📍 Bengaluru