Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise settings every day.

Software Engineer, Full Stack
India

Role Overview:
Build and scale cloud native applications that power mission critical customer experience platforms used by global enterprises. This role drives the development of modern, AI enabled contact center solutions on AWS, influencing how businesses engage with millions of customers daily. At Genesys, we are transforming customer experience through empathy and innovation, and you will play a direct role in delivering intelligent, scalable solutions that improve real world interactions.



You will own end to end development across frontend and backend systems, collaborate with global teams, and contribute to platform level innovation. This position offers strong exposure to emerging technologies including generative AI, contemporary DevOps practices, and large scale distributed systems.
Key Responsibilities:
Design and develop full stack applications using Typescript, NodeJS, and contemporary frontend frameworks such as React and Angular to deliver scalable cloud solutions
Own end to end development lifecycle, from architecture design to deployment and operational support in AWS environments
Drive cloud infrastructure design decisions, including resource management, monitoring, security, and cost optimization
Build and deploy serverless and containerized applications using AWS Lambda, Docker, and Kubernetes to improve scalability and efficiency
Implement DevOps practices inclu

📌 Software Engineer Chennai (India)
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📍 India