Greetings from Hucon Solutions
We are hiring Customer Support Associates – International Chat Process to join our team in Hyderabad.
Job Details
Role: Customer Support Associate – International Chat Process
Location: Hyderabad (Work from Office)
Interview Location: Gachibowli, Hyderabad
Experience: 2year - 4year
Qualification: Any Graduate / Postgraduate
Process: International Chat Support
CTC: 5 LPA – 5.5 LPA
Joining: Immediate Joiners Preferred

Key Responsibilities
Handle customer queries and concerns through chat in a skilled and timely manner.
Provide accurate information regarding products, services, and company policies.
Resolve customer issues efficiently while ensuring a high level of customer satisfaction.
Maintain detailed and accurate records of customer interactions in CRM systems.
Escalate complex issues to the appropriate internal teams whenever required.




Manage multiple chat conversations simultaneously while maintaining quality standards.
Follow company guidelines and service-level agreements (SLAs) to ensure prompt resolutions.
Collaborate with team members and share customer feedback to improve processes and service quality.

Required Skills
Excellent written communication skills in English (mandatory).
Solid problem-solving and customer service skills.
Basic knowledge of CRM tools and MS Office.
Positive typing speed with attention to detail.
Ability to multitask and work efficiently in a rapid-paced environment.
Customer-focused mindset with a positive attitude and willingness to learn.

Interview Process
Shortlisted candidates will be invited for a walk-in interview
How to Apply
Contact / WhatsApp:
Email: (HIDDEN TEXT)

📌 International Chat Support Secunderabad (India)
🏢 Hucon Solutions India Private
📍 India