Role- Client Success Partner

Experience - 4 to 7 Years

Budget - 8 LPA

Notice Period - Immediate to 30 Days

Location- Mumbai. (Ghatkoper) (only Mumbai candidates can apply.)

Only apply Digital agency candidates.

Roles & Responsibilities -
Act as the primary point of contact for assigned client accounts
Manage day-to-day client communication, follow-ups, and relationship management
Coordinate with internal teams across creative, media, content, SEO, and operations for smooth execution
Ensure campaigns and deliverables are completed within agreed timelines and quality expectations
Conduct regular client review meetings and maintain transparent communication on progress and deliverables
Understand client objectives and ensure execution aligns with business goals
Track project timelines, approvals, dependencies, and pending actions across teams
Support strategy discussions, campaign planning, and client presentations
Prepare reports, MOMs, presentations, and status updates for clients and internal stakeholders




Identify client concerns proactively and ensure quick resolution through coordination with teams
Build robust long-term client relationships and contribute to account growth opportunities
Ensure high levels of client satisfaction, accountability, and

delivery ownership Our detailed job task role is listed here. For any candidate, expecting

to be interviewed, reading through this is mandatory for an interview

Key Success Metrics
Client retention and satisfaction levels
Timely delivery of projects and campaigns
Reduction in communication gaps and execution delays
Strong coordination across internal teams and stakeholders
Account growth through relationship building and proactive servicing
Accuracy and quality in reporting, presentations, and communication

Key Skills
Solid client servicing and stakeholder management skills
Excellent verbal and written communication skills
Solid coordination and follow-up capabilities
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📌 Client Success Partner Gpo
🏢 Aptita
📍 Gpo