Job Description:
Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries.
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, areas, and venues and promote services
Anticipate guest needs and build rapport with customers.
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address customer complaints and escalate to the Guest Relations Manager when needed.
Record information in the logbook daily.
Ensure compliance with health and quality standards.
📌 Opening For The Post Of Guest Relationship Ahmedabad (India)
🏢 Kaapro Management Solutions
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.