Role Overview

The Chief Sales Officer (CSO) will be responsible for driving revenue growth across domestic and international markets, leading the entire sales and business development organization.

This role requires a growth-oriented leader with strong BPO industry exposure, deep client relationships, and proven success in building and scaling high-performance sales teams.

You will own the P&L; of the current business, set the go-to-market direction, and position the organization as a digital-first CX transformation partner for global clients.

Key Responsibilities
Revenue Leadership & Growth Strategy
Own the sales and revenue P&L; across all business segments (Domestic, International, Digital CX, GCC, and New Services).
Develop and execute a growth strategy that expands the organization’s presence in India, the US, UK, Middle East, and APAC.
Drive both organic and strategic growth through direct sales, partnerships, and alliances.
Identify current service lines and customer experience transformation opportunities (AI, automation, analytics, GCC setups).




Business Development & Client Acquisition
Lead a high-performing sales team focused on enterprise and mid-market client acquisition.
Build robust C-level client relationships to win multi-year, multi-vertical outsourcing deals.
Identify, pursue, and close large BPO, CX, and digital transformation contracts.
Lead end-to-end bid management, RFP/RFI processes, and commercial negotiations.
Sales Operations & Pipeline Management
Build a robust pipeline across domestic and international markets with strong forecast accuracy.
Establish sales processes, CRM discipline, and data-driven governance reviews.
Collaborate with Finance, Delivery, and Solutions teams for proposal design and pricing strategy.
Track KPIs such as revenue growth %, deal win ratio, lead conversion rate, and average deal size.
Strategic Partnerships & Market Positioning
Forge alliances with technology partners, consult

📌 Chief Sales Officer Uttar Pradesh
🏢 Corporate Stalwarts
📍 Uttar Pradesh