About the Role

We are seeking an experienced RCM Manager to lead our Professional (CMS-1500) Billing operations across multiple specialties. This role owns end-to-end billing delivery for existing client accounts, drives new client/project implementations, and oversees EDI and ERA enrollment functions. The ideal candidate combines strong operational management skills with deep subject-matter expertise in US healthcare provider billing, and has a track record of leading teams through client transitions and go-lives.

Key Responsibilities

Operations & Team Management
Manage day-to-day operations of the qualified billing team across multiple specialties and client accounts
Set, monitor, and drive team performance against KPIs: clean claim rate, days in AR, denial rate, productivity, and quality/accuracy targets
Conduct regular huddles, one-on-ones, and performance reviews; manage coaching, training, and PIPs as needed
Own workforce planning, shift scheduling, and capacity/utilization management
Build and maintain SOPs, training materials,



and quality audit frameworks for the billing function
Escalation point for complex claims, payer issues, and client escalations

New Project / Client Implementation
Lead billing workstreams for current client onboarding and transitions, from kickoff through go-live and stabilization
Partner with Implementation, Credentialing, IT, and Coding teams to define timelines, dependencies, and readiness criteria
Oversee PM/EHR system configuration validation, charge master setup, and fee schedule mapping relevant to billing
Drive parallel billing runs, UAT, and go/no-go decisions for current accounts
Identify workflow gaps and implement process improvements during and after transition
Present implementation status, risks, and readiness updates to internal leadership and client stakeholders

EDI & ERA Enrollment Oversight
Own the EDI enrollment function across payers and clearinghouses, ensuring timely completion and trac

📌 Manager Transition Royapettah
🏢 Acurus Solutions
📍 Royapettah