Travel Manager – Holidays Division

Location: Jubilee Hills

Role: Full time | Work From Office Only

We're hiring a Travel Manager to lead our Holidays Division.

Are you a travel industry leader who lives for crafting unforgettable itineraries, closing high-value bookings, and building a team of destination experts We're looking for a Travel Manager to own the end-to-end performance of our Holidays business — from sales conversion to supplier partnerships to customer delight.

This isn't just a sales role. You'll be the custodian of our holiday brand: ensuring every itinerary is better than the last, every customer interaction reflects excellence, and our product stays ahead of market trends.

What You'll Do

Drive Sales & Conversions

- Convert high-value inquiries into confirmed bookings and coach the team on sales strategy and objection handling

- Own conversion performance, response times, and follow-up discipline across the department

Own Query Management

- Maintain full visibility over every inquiry in the pipeline

- Personally handle VIP clients, complex itineraries, new destinations, and strategic accounts

Craft Best-in-Class Itineraries

- Continuously refine itineraries to reflect evolving traveler preferences

- Introduce unique experiences, hidden gems, and offbeat attractions that set us apart

Stay Ahead of the Market

- Track global travel trends, competitor offerings, and emerging destinations

- Research and launch new destinations before the competition does

Build & Coach the Team





- Run structured training sessions and destination knowledge-building programs

- Develop destination specialists and improve team conversion rates

Manage Supplier & Partner Relationships

- Negotiate rates and exclusive benefits with DMCs, hotels, airlines, and cruise partners

- Build relationships with tourism boards for marketing support and co-promotions

Champion the Customer Experience

- Monitor feedback and NPS, and turn insights into service improvements

- Act as the final escalation point for service failures and travel disruptions

Deliver on the Numbers

- Drive revenue growth while protecting margins

- Own pricing strategy and operational efficiency for the division

What We're Looking For

- Proven experience in travel/holiday sales leadership, ideally managing a team of travel consultants

- Strong track record in itinerary design, destination knowledge, and supplier negotiation

- Excellent client-facing skills, with experience handling high-value/VIP accounts

- A data-driven approach to conversion, margins, and team performance

- A natural coach and mentor who can build destination expertise within a team

- Calm, solutions-first approach to escalations and crisis management

Why Join Us

- Lead a high-visibility division with real ownership over strategy and P&L;

- Shape current destinations and products from the ground up

- Work with a team that's passionate about crafting exceptional travel

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