RESPONSIBILITIES:

- Review and reconcile SOAs, outstanding invoices, and customer accounts within SLA.
- Analyse overdue balances and support daily collection prioritization.
- Monitor on-account payments, cash application, SOA, and dunning activities.
- Coordinate with OTC, Sales, CS, and Dispute teams to resolve queries and disputes.
- Track SOA and dunning activities for audit and control.
- Monitor payment application and provide updates to OTC.
- Resolve customer and internal queries/disputes through cross-functional coordination.
- Ensure compliance with applicable country/cluster regulations.

REQUIREMENTS:

- Bachelor degree in any business related courses
- At least 2 years' experience in direct customer contact, service, and AR/collections
- Excel skillset is mandatory
- SAP/S4HANA knowledge is preferred
- With excellent negotiation skills and a win-win attitude
- Highly developed communication skills both verbal and written.
- With Excellent Analytics and Solution Based Approach
- Capability to work on cross functional objectives

experience

4

📌 financial analyst. (Chennai)
🏢 Randstad
📍 Chennai