Responsibilities :

- Be able to
have On-Point communication in a proficient
manner

- Relay all
information needed & as provided

- Address
customers in a professional and respectful
manner

- Take ownership
of issues in order to follow-up on outstanding requests and
escalate issues when necessary

- Maintain
up-to-date knowledge on business areas

- Maintain broad
knowledge about company’s products and services

- Consistently
communicating new issues to managers so as a company we can
establish a solution to the problem

Requirements

Required
Skills & Qualifications:

- B.Com
Graduate

- Customer
Support Experience in US. Business Environment -
Banking or Financial Services
preferred.

- Positive




Communication Skills (English – USA)

- Sensitization
in American Culture

- Open to work
in Night Shift

- Proficiency in
Typing (35 wpm)

- Ability to
handle distressed Customers

- Accountability
is required from each individual

- 5 days a week​

Benefits

- 5 Days Working

- One Complimentary Meal per Day

- Internet Reimbursement

- Gym Reimbursement

- Group Medical Insurance

- Mental Health support benefits

- Relocation Assistance (if Applicable)

📌 ZR_319 Analyst, Customer Support Voice (CFTPay) (Chandigarh)
🏢 Nameless
📍 Chandigarh